Frequently Asked Questions
Everything you need to know about our gear and services.
What materials are used in ApeSurvival apparel?
We prioritize durability and comfort, using high-grade reinforced cotton blends, ripstop fabrics, and moisture-wicking synthetic fibers designed to withstand both urban and outdoor environments.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your gear doesn't fit or meet your expectations, you can return it in its original, unworn condition for a full refund or exchange.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
Do you offer international shipping?
Yes, we ship our survival-ready fashion worldwide. Please note that customers are responsible for any local customs duties or import taxes that may apply upon arrival.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout process.